Privacy Policy

PRIVACY POLICY

BBPS & Recharge Services (“we,” “our,” “us”) is committed to protecting the privacy and security of our users. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our website, mobile application, and related services.

1. Information We Collect

We collect personal details such as your name, mobile number, email address, KYC details, and transaction information when you register or perform recharge or bill payment transactions. Additionally, we may collect technical information like IP address, browser type, and device details for security and analytics purposes.

2. How We Use Your Information

The collected information is used to:

  • Process your recharge, bill payments, and BBPS transactions.
  • Verify user identity through KYC as per regulatory requirements.
  • Improve our services and provide a personalized experience.
  • Send transaction confirmations, updates, and service notifications.
  • Ensure fraud prevention, dispute resolution, and legal compliance.

3. Data Security

We implement advanced security measures to protect your personal and financial information. All sensitive data is encrypted during transmission and stored securely in compliance with RBI and NPCI BBPS guidelines.

4. Information Sharing

We do not sell or rent your personal data to third parties. However, your information may be shared with trusted partners like banks, payment gateways, and regulatory bodies solely for completing transactions or compliance purposes.

5. User Rights

Users can access, review, or update their personal information by logging into their accounts. For assistance, users can contact our support team at Contact Us.

6. Cookies Policy

Our website may use cookies to enhance user experience and analyze traffic. You can manage your cookie preferences through your browser settings.

7. Policy Updates

BBPS & Recharge Services reserves the right to update or modify this Privacy Policy from time to time. Any changes will be reflected on this page with the updated effective date.